COMPUTER REPAIR & SUPPORT
Help with familiar computer problems
When something needs attention now, start with Computer Repair & Support. From a computer that will not start to a task you cannot figure out, you can describe the problem in your own words. You do not need a Lighthouse plan to get help.
Slow or crashing computer
Get help with Windows issues, errors, hardware problems, and troubleshooting.
Remote, in-office, and on-site options can be considered based on the situation. On-site help serves Augusta, Wichita metro, and surrounding communities. SCPCS reviews your request and helps determine an appropriate next step, whether you need troubleshooting, setup, an upgrade, or help with files.
Something new or changing
Upgrades, setup, data moves, and custom PC builds suited to your needs.
Files or access
Data recovery assessments and remote or on-site support where appropriate.
SCPCS LIGHTHOUSE
Your computer shouldn't have to break before you get help.
SCPCS Lighthouse is managed computer care for your home. It brings ongoing protection, security monitoring, updates, maintenance, and backup to a supported Windows computer, with care that varies by plan.
Instead of waiting for a problem to interrupt your day, Lighthouse helps keep your computer healthier and provides a recovery path when something goes wrong. One-time computer repair is always welcome, too.
Protect. Maintain. Recover.
Protect. Maintain. Recover.
Three simple ideas behind ongoing computer care, with the level of support defined by your Lighthouse plan.
Protect
Help defend your computer and monitor for security threats. Every plan includes advanced endpoint security and managed Windows updates.
Maintain
Keep Windows and your computer cared for. Professional and Premium add health monitoring, proactive maintenance, and supported application updates.
Recover
Important files are backed up daily with Core and Professional. Premium backs up the whole computer daily to provide a broader recovery path. Actual recovery depends on circumstances.
Three Ways to Care for Your Computer
Lighthouse Core
Essential Protection
Security, managed updates, daily important-file backup, and a monthly report.
Lighthouse Professional
Proactive Care
Core protection plus monitoring, maintenance, supported application updates, and an annual computer review.
Lighthouse Premium
Comprehensive Care & Recovery
Professional care plus daily whole-computer backup, recovery capability, priority scheduling, and a broader annual on-site review.
Why choose SCPCS?
Local and personal
Work with a real person based in Augusta, Kansas.
Clear explanations
We explain options in plain language so you can choose the right next step.
Practical help
One-time service and ongoing care are both welcome.
Meet Scotty
Scotty brings 12+ years of IT experience, including 7+ years supporting technology environments across hundreds of businesses. His background spans Help Desk, IT Technician, Systems Administration, and his current Systems Engineer role. He created SCPCS to bring professional, approachable computer help to people at home.
Hear from our customers
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Choose the next step
Need computer help?
Tell us what is happening in your own words.
Want ongoing care?
See the three SCPCS Lighthouse plans and ask about enrollment.